Residential service agreement mlgw

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► Start Service Request
Click here to send a request for MLGW to Start Service at your home.

► Stop Service Request
Click here to send a request for MLGW to Stop Service at your home.

► Transfer Service Request
Click here to send a request for MLGW to Transfer Service to a new address.

NOTE: Please visit the Residential Service Agreement section to complete your agreement.

Requirements for Utility Service Connection:

The utility shall require a minimum $200 deposit in cash, cashier’s check or money order from credit risk applicants. Applicants may elect to have the deposit billed on their next utility bill or new customers may elect to pay the deposit in eight payments of $25 beginning with the first billed month of service.

Refund of Deposits:

• Deposits will be returned to customers via a credit to their utility bill after establishing a 24-month Good Pay record.

Interest on Deposits:

• MLGW does not pay interest on customer deposits.

Reconnection Fees & Policy:

• Please refer to MLGW's Customer Care Policy.